Privacy Policy

Effective Date: June 2026

Welcome to Thrifted Spokane (“we,” “our,” or “us”). Your privacy matters to us, and we are committed to protecting the personal information you share with us through our website, services, donation scheduling tools, and communications.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or interact with our business:

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation pickup information

  • Contact form submissions

  • Scheduling details

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Referring websites

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Schedule and coordinate donation pickups

  • Respond to inquiries and customer support requests

  • Improve our website and services

  • Communicate updates, promotions, or announcements

  • Process donations and transactions

  • Maintain website security and prevent fraud

  • Support our nonprofit partnerships and community initiatives

We will never sell your personal information to third parties.

3. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to better understand how visitors use our website.

Cookies help us:

  • Improve website performance

  • Remember preferences

  • Analyze traffic and engagement

  • Provide a better user experience

You can disable cookies through your browser settings if preferred.

4. Third-Party Services

We may use trusted third-party services to help operate our website and business, including:

  • Website hosting providers

  • Donation scheduling platforms

  • Email marketing services

  • Payment processors

  • Analytics providers

These providers only receive information necessary to perform their services.

5. Donation Pickup Information

If you schedule a donation pickup, we may collect information about:

  • Pickup location

  • Types of donated items

  • Preferred pickup dates and times

  • Communication preferences

This information is used solely to coordinate donation services and improve operations.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your information

  • Requesting corrections

  • Requesting deletion of your information

  • Opting out of marketing communications

To make a request, please contact us using the information below.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Thrifted Spokane
Spokane Valley, Washington
Website: https://thriftedspokane.com

12. SMS & Marketing Communications

If you provide your phone number or email address, you may receive updates regarding:

  • Donation scheduling

  • Pickup reminders

  • Promotions

  • Store announcements

  • Community events

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

13. Accessibility

We are committed to making our website accessible and user-friendly for all visitors.

If you experience accessibility issues while using our website, please contact us so we can improve your experience.